I am seventy seven yr outdated I program this fantastic holiday vacation with my daughter to show her our heritage in Chile, we compensated Practically $3000.00, we flew to South The united states Chile on twelve/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat while in the runway for two hours resulting from luggage delayed, the pilot claimed it was issue with not adequate personnel to load the aircraft AA957 with luggage. then our seats challenge: seat 41A , my daughter Tv set was broken, my seat 41B my arms ended up damaged, wouldn’t shift up, so and After i must head to the toilet I couldn’t stand up, because I have Diabetes I must check out the toilet that may be why I took the top seat Once i tried to climbing over the arm I Reduce my leg and was bleeding. I question the flight attendant for help, she was no help in any respect. my daughter attempted to help me by climbing above me due to the fact we couldn’t get any help. she slip and fell on each arms attempting to climb about me and bruised the inside of her legs truly bad. We've images of her leg and my leg appear like elephant toes, let me let you know it hurt so poor I cried through the agony, The entire two weeks in Chile I'd to purchase sneaker 1 sizing bigger considering the fact that my toes have been so swollen and my daughter couldn’t dress in her bathing match considering that The within of her leg ended up all bruised up.
I went to my resort and spent the next 4 several hours on the phone with AA in an make an effort to have the bag sent to LGA very first thing in the morning, where I would be waiting.
Question if any person reads this but AA may be the worst airline in the world. Didn’t fly them For a long time as a result of internal difficulties.
I used to be on AA flight 487 yesterday likely from San Diego to Charlotte. I just want to praise a flight attendant that went beyond the daily routines of her occupation. She was so polite & friendly and prepared to share her encounters together with make me come to feel extra relaxed.
I'm standing at American airlines counter in McAllen, Tx watching for a resort voucher three hrs following landing from Flight 5783 which was redirected as a consequence of undesirable climate more than Queretaro.
it's pitiful to own to report that my several e-mail to Shopper Relations haven't been answered as of so far Oct 29, a total lack of one of the most elementary courtesy towards an eighty four many years previous Very first-Course passenger and Recurrent Flier….
I've a ask for reference amount 14716375252 from the trip taken last Nov. I would want to know the companies response.
We are really discouraged attempting to learn about our gain miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India ended up canceled. We have to know our miles position and when any miles happen to be canceled we want them reinstated.
Just writing to Allow you understand inspite of The issue in getting to my vacation spot on March two, 2016, along with the disappointment I'd Together with the scheduling from you, I had been more than happy with the staff at Charlotte, North Carolina. Everything I came in connection with were being most helpful and sort.
I'm astonished at The dearth of customer service at American Airways. I had been a flight attendant for thirty years and took excellent pleasure while in the coaching I obtained from American. With a latest vacation I watched a passenger and agent argue about which a person was ruder. There's no obvious enforcement of grooming regulations any where in the organization.
after arrival at airport I had been educated which the flights had been overbooked and I could get to Dallas another morning but not to Las Vegas.
Right after this conversation, I´ve attempted to cancel our flight (naturally I didn´t want to fly On this airplane any more), although the attendant business brusquely warned us that In case the airplane was repaired, our baggage would go Together with the airplane! Even though I requested For additional of three situations to possess my luggage. Following +/- 3 several hours, Despite a whole lot of people terrified and anxious the aircraft left towards Miami. As Absolutely everyone inside the airplane missing the link that could occur at 21: 30h, AA educated us that we might be reallocated in the subsequent and last flight with the working day, at midnight. Supplied The shortage of space we experience in the primary flight (from São Paulo), we experienced managed to book the seat twenty, which there isn't any chair in front of us, so a little bit more Room for the legs. Which fell down on account of these problems with the hold off. Arriving with the airport, they designed us operate (the guy of AA arrived in a bit auto and claimed to Anyone Hurry up Guys, hurry up) on the aircraft. Once we arrived in the doorway the manager explained to us that we must go individual inside the plane Which we shed the chair 20. She informed us that she had to individual Other individuals people today to to let an adult with a youngster. Funny no?? Exactly what does she required?? My six many years previous boy flying by itself??? I just explained which i desired to fly alongside one another, it absolutely was our very last day of getaway. I even take to become accommodated on another flight, she just reported, no you are try this site going to fly in this just one, and again I heard, your baggage will go on this flight. My son understood what was talked about and start to cry for the reason that he didn´t wanted to be separated from among us.
I set in a very request very last September to work with my ticket in a later date. I sadly had emergency gall bladder surgical treatment two times right before my flight. I referred to as straight away to Permit the American Airlines know and was informed that they might be no reimbursement, which was wonderful, I just wish to make use of the ticket at a later on day. I put my ask for in and I've continue to not listened to anything at all in the airlines.
reserving reference MKFCFC I am addressing this letter to you to express my dissatisfaction about your services regarding the flights referred to earlier mentioned.